Siebel 8 Certified with over 14 years in the Implementation, Upgrading, Deployment and Testing of Siebel CRM v6.x, 7.x and 8.x Applications understanding the architecture, scope and functionality.
Extensively worked as a Technical/Functional consultant in providing CRM solutions with excellent business domain experience in Siebel Finance specific applications and Siebel Call Center, Sales and Marketing Applications.
Extensive experience and knowledge in Siebel Design, Upgrading and Development including Business Modeling, Requirements Gathering, Analysis, Configuration, Integration, Testing, Migration, Administration and Deployment for Siebel Enterprise.
Strong knowledge in Siebel Architecture and Data Model and very proficient with Siebel Tools and Client in configuration and customization of Siebel Objects at multiple levels like but not limited to Applets, Business Components, Screens, Views, Joins, Links, MVGs, Pick Lists, Associate & Shuttle Applets, Toggle Applets, Drilldowns, etc.
Strong knowledge and experience in Siebel Task Based UI.
Extensive experience in Siebel EAI – Integration Workflows, Web Services , Integration Objects, Siebel Adapters, EAI Transport Adapters, VBCs, SOAP, WSDL, DTD, XSL.
Strong knowledge and experience in Siebel EIM developing Configuration (ifb) files and EIM jobs.
Experience in Siebel Administration & Management (System & Application) and Production Support including deployment and migration activities from Development through Testing in Production environment.
Oracle CRM On Demand Certified Consultant with 7+ years of diversified experience in Analysis, Design, Testing, Configuration, Administration, End User Support and User Training for Oracle CRM On Demand application.
Expertise in deploying an Oracle CRM On Demand solution.
Well versed with Oracle CRM On Demand custom reports, field customization, interface customization, Oracle CRM On Demand administration.
Strong Configuration knowledge of Oracle CRM On Demand.
Proficient in prepared detailed business requirements, gap analysis and custom configuration of the Oracle CRM On Demand solution.
Expert knowledge of Oracle CRM on Demand Account Management, Contact Management, Campaign Management, Opportunity Management, Sales Models, Forecasting etc.
Extensive experience in System design and development required for business process. Specialize in working with technical staff to create, interpret, and implement business requirements into technical specifications.
Extensive exposure with Solution Design team, Business Analysts, Performance & Architecture, Business Users Group and QA teams and provided assistance to the Project Management Teams implementing new business processes with excellent interpersonal & communication skills.
Strong analytical and problem resolution skills with ability to plan, prioritize, and work efficiently in a multi-tasking environment.
Effectively understand Clients' technical architecture and emerging technologies to determine feasibility.
Understanding and documenting both functional and technical business requirements and develop business process flows.
